Stop Buying
Automation Theater
The boutique ServiceNow partner where your project is the most important thing in the building. Strategy, implementation, and managed services from operators who deliver business outcomes, not just implementations.
The Problem
ServiceNow Can Do Anything.
That's the Problem.
ServiceNow is one of the most powerful platforms in the enterprise. It can automate almost anything.
That is exactly where things go wrong. Processes are not optimized before they are automated. Requirements are not clearly defined. Teams build fast — but not toward the right outcome.
The result: delayed value, higher costs, and a platform that never fully delivers.
Common Pitfalls We See
Automating the Wrong Process
Automating broken workflows without fixing them first. Faster execution of bad processes.
Implementation Without Methodology
Configuration that works until the first edge case. No framework for discovery, no crawl-walk-run progression, no guaranteed outcomes.
Focusing on the What, Not the Why
Building features without aligning to a clear business outcome. Activity without impact.
Solutions
Three Stages.
Seven Solutions. One Framework.
Every engagement follows the same progression. Advise where you are. Implement what you need. Operate it so it runs without you.
Methodology
The Vector Delivery Framework
Enterprise Agility is the outcome. VDF is the engine. Every engagement follows a disciplined, repeatable process built from real delivery experience. No shortcuts. No improvisation. Measurable business outcomes, guaranteed.
See the Full FrameworkDiscover
Map the current state. Identify gaps between what the platform does and what the business needs.
- Stakeholder interviews & process mapping
- Current-state platform audit
- Outcome definition with clear success metrics
Design
Architect the solution from your specific workflows, integrations, and outcomes. Not from a template.
- Process-first architecture, platform second
- Integration and data-model blueprint
- Phased delivery plan, approved before build
Implement
Build, configure, test. Crawl-walk-run progression so nothing goes live until it is proven.
- Agile sprints with weekly stakeholder demos
- Automated testing & user acceptance gates
- Change management built into the plan
Optimize
Measure. Refine. Automate the next layer. It ends when the process runs on its own.
- Outcome measurement against original success metrics
- Continuous improvement backlog
- Knowledge transfer & team enablement
The People
Operators, Not Observers
Vector 70 was built by operators, not observers. The founding team has built and operated consulting organizations focused exclusively on ServiceNow. Deep delivery experience, sharp tools, and the freedom to only work with people they believe in.
Built and operated ServiceNow consulting organizations. Thinks enterprise architecture and process first, platform second.
Built and operated ServiceNow consulting organizations. Thinks enterprise architecture and process first, platform second.
Operator who understands both the technology and the business side of ServiceNow engagements. Focused on turning platform capability into measurable business value.
Operator who understands both the technology and the business side of ServiceNow engagements. Focused on turning platform capability into measurable business value.
15+ years of ServiceNow implementation leadership. The person who ensures every engagement meets the standard the founding team promised.
15+ years of ServiceNow implementation leadership. The person who ensures every engagement meets the standard the founding team promised.
Ready?
The First Step Is a
Conversation
Tell us where you are with ServiceNow. We will tell you honestly whether we can help and what it would look like.